Introduction

EGKeys owns a 14 days refund option. If you have the intention of refunding a product after purchasing it, You have only 14 days to do it.

Requirements

To be eligible for refunding the product/item. You must own the receipt of the purchase on your e-mail address, Screenshot of the receipt and the order ID would be enough.

Applying for refund

To start or apply for a refund case, You need to contact us on the facebook page or through the e-mail address.

Acceptance

Once your refund case is accepted, You will be refunded on your payment method within 4 work days. Please remember at the end that the process can take longer than that and it all depends on your payment method.